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FAQ


Do you ship outside/or anywhere in India?
Currently, we ship all over India. You can subscribe to our newsletter and be the first to be notified when we begin shipping internationally.

How much does shipping cost?
Shipping is free for all orders within India.

How long will it take for me to receive my order?
You should expect to receive your order within 4-10 days.

Are there any duties and taxes?
All prices are inclusive of GST.

How do I know my order has been placed?
Upon placing your order, you will see an order confirmation number on your screen. You will also receive an email confirmation from us. In case there are any issues with processing your order, you will be notified with an email/telephone.

How do I track my order?
We know you can’t wait to receive your products so we will be sure to notify you once your order is shipped out via email.

How can we contact you?
Write to theshortstore@gmail.com or WhatsApp us on + 91 8667529515 and we will respond within 48 hours.

Can I cancel or change my order?
We begin processing orders as soon as they are placed, for this reason, we are unable to cancel or make changes to orders due to change of mind. However, If you’d like to make an exchange, simply return the unused goods back to us and make a new purchase for the item or items you want through our site.

What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Contact us and will be more than happy to assist with processing a replacement order or issuing a refund.